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ISO Certifications

ISO 20000 : 2011 - IT Management Services

ISO 20000:2011 is an internationally recognized standard for IT Service Management (ITSM). It helps organizations establish effective IT service management processes, improve service quality, enhance customer satisfaction, and ensure efficient delivery of IT services.

₹11,999Starting price
7 to 30 working daysTypical timeline
7 documentsSimple checklist
100% onlineNo office visit needed

Get ISO 20000 : 2011 - IT Management Services done

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At IndianSalahkar, we provide end-to-end ISO 20000:2011 Certification services across India. Our experts assist with documentation, implementation, audit preparation, and certification support to help organizations achieve internationally recognized IT service management standards.


Who Needs ISO 20000:2011 Certification?

  • IT Companies
  • Software Development Firms
  • Managed Service Providers (MSPs)
  • Data Centers
  • Cloud Service Providers
  • Technology Startups
  • BPO and KPO Companies
  • Telecommunications Companies
  • IT Consulting Firms
  • Organizations providing IT-enabled services

Time Required

ISO 20000:2011 Certification is generally completed within 7 to 30 working days, depending on the organization's size, documentation readiness, and certification requirements.


Why Choose IndianSalahkar?

  • Experienced ISO certification professionals
  • Complete documentation and implementation support
  • Quick and hassle-free certification process
  • Affordable and transparent pricing
  • Pan-India service coverage
  • Dedicated support until certification is obtained

Get your ISO 20000:2011 IT Service Management Certification with IndianSalahkar and demonstrate your commitment to delivering efficient, reliable, and high-quality IT services.

ISO 20000 : 2011 - IT Management Services — plans & fees

All plans include expert support and no hidden cost.

Basic Plan

₹11,999
  • No Hidden Cost
  • Including Govt Fees
  • Validity Period 3 Year
  • ISO Certificate
  • Not Applicable
  • Not Applicable
  • Not Applicable
Get started
Best value

Silver Plan

₹13,499
  • No Hidden Cost
  • Including Govt Fees
  • Validity Period 3 Year
  • ISO Certificate
  • MSME Registration
  • Not Applicable
  • Not Applicable
Get started

Gold Plan

₹14,499
  • No Hidden Cost
  • Including Govt Fees
  • Validity Period 3 Year
  • ISO Certificate
  • MSME Registration
  • GST Registration
  • Not Applicable
Get started

Platinum Plan

₹22,499
  • No Hidden Cost
  • Including Govt Fees
  • Validity Period 3 Year
  • ISO Certificate
  • MSME Registration
  • GST Registration
  • Trademark Registration
Get started

Documents required

  • PAN Card
  • GST Certificate / MSME
  • Minimum two Purchase bills
  • Minimum two Sales Bills
  • Declaration
  • MOA, AOA and Incorporation Certificate (If Company)
  • Other documents as required

How we get it done

  1. Choose a servicePick what you need or ask us to suggest the right structure.
  2. Share your detailsFill the enquiry form or message us on WhatsApp.
  3. Expert call-backOur executive calls you to confirm scope and fees.
  4. Send documentsShare the checklist documents online — no office visit needed.
  5. Get it doneWe file, follow up and deliver your certificate.

Frequently asked questions

What is ISO 200001:2011 ?

It is also referred to as ISO/IEC 20000 or ISO 20000-1:2011. This standard enables organizations to assure their IT service management processes are aligned both with business needs, and with international practices.

What are the benefits of an ISO 20000-1:2011 certification ?

ISO 20000-1:2011 certificate is its ability to
Meet customer needs and respond to these needs
Deliver services to meet defined quality levels
Make use of available resources in an economical way

What are the two parts of ISO 20000-1:2011 ?

Part 1
It provides the specification against which the organization is audited
It comprises 8 key areas for service management
Requirements for a Management System;
Planning & Implementing Service Management;
Planning & Implementing New or Changed Services;
Service Delivery Processes;
Relationship Processes;
Resolution Processes;
Control Processes;
Release Processes.

Part 2
It provides guidance for auditors.

What Are the Benefits of ISO 20000-1:2011 Certification ?

The benefits of ISO 20000-1:2011 are:
A competitive business
Managing and reducing risk
Managing and reducing costs
Quick time to implement change
Improving reliability
Availability of service
Improved customer satisfaction
Continual Improvement
Suppliers and partners integration
Benchmarking with other organizations

What are the documents required ?

1.PAN Card

2. GST Certificate / MSME

3. Minimum two Purchase bills

4. Minimum two Sales Bills

5. Declaration

6. MOA, AOA and Incorporation Certificate (If Company)

7. Other documents as required

Start your ISO 20000 : 2011 - IT Management Services today

Share your details and get a clear timeline and all-inclusive quote from our experts.